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  1. OceanEx Help Center
  2. Account Security

Account Security

Identity Verification

  • Frequently Asked Questions on Completing Identity Verification (KYC)
  • Tips on Easy Completing Identity Verification
  • What Documents Can I Use As Proof of Residence
  • What Documents Can I Use As Proof of Identity
  • How to Complete My Identity Verification

Account Access

  • How to Disable My Account
  • Can not Receive Email Verification Codes
  • What If I Forgot Account Password
  • Unable to Create an Account
  • How to Change Account Email
  • How to Whitelist OceanEx Email
See all 8 articles

Two-Factor Authentication

  • How to Remove Google Authentication (2FA)
  • How to Enable Mobile Verification
  • How to Enable Google Authentication (2FA)
  • Failed to Bind 2FA Google Authenticator (GA)
  • How to Reset 2FA Google Authenticator (GA)

Secure My Account

  • How to Secure My Trading Account
  • How to Prevent from Phishing Attack
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