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  1. OceanEx Help Center
  2. Account Security

Account Security

Identity Verification

  • How to Verify ID
  • Frequently Asked Questions about Identity Verification (KYC)

Account Access

  • How to Close My Account
  • Unable to Create an Account
  • Why I Can not Receive Email
  • What If I Forgot Account Password
  • What If My Account is Locked
  • How to Change Account Email
See all 9 articles

Two-Factor Authentication

  • How to Bind My Phone on the Website
  • How to Bind 2FA Google Authenticator (GA)
  • Failed to Bind 2FA Google Authenticator (GA)
  • How to Remove 2FA Google Authenticator (GA)
  • How to Reset 2FA Google Authenticator (GA)

Secure My Account

  • How to Secure My Trading Account
  • How to Prevent from Phishing Attack
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