Crypto-Crypto FAQ

New User Guide

• How to Sign Up on OceanEx
• How to Participate in OceanEx GO! Project’s Token Sale

Deposit

• How to Make a Deposit to OceanEx

Withdrawal

• How to Make a Withdrawal on OceanEx
• Why Am I Prohibited to Withdraw
• Get An “Create Withdraw Fail”
• Why My Withdrawals are not Received
• What If I Withdraw to Wrong Address
• What is the Maximum 24H (UTC) Withdrawal Amount for KYC and Non-KYC users

Spot Trading

• How to Trade on OceanEx
• What is Price/Limit Order/Market Order
• What is the Maker/Taker?
• How to Use the Stop-Limit Order Function on Spot Market

Fee Structure

• Fee Structure on OceanEx

OceanEx CryptoFarm

• How to Subscribe for CryptoFarm Product

Referral&Affiliate Program

• Guide to the Affiliate Program
• OceanEx Referral Program

OceanEx Pay

• User guide of OceanEx Pay

Need Help

• How to Submit a Request