Dear user,
Due to an issue with our infrastructure service provider, some users may experience temporary outages with their futures K-line charts starting at 18:00 April 20, 2020. We are aware of this issue and are working on a fix to get the K-line chart back up as soon as possible.
Currently, trades and placed orders are not affected, and index and fair prices are updated normally. Orders being placed are also being executed normally.
We sincerely apologize for this issue to all affected users and will make another announcement when the issue has been fixed.
Risk Warning: OceanEx provides a digital asset exchange platform. Cryptocurrency investment is subject to high risks and please be cautious about investing in the market.
OceanEx Team
04/20/2020
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