1. Login to OceanEx official website: https://oceanex.pro and click the "Help Center" on the top right corner.
2. Click the “Submit a request” on the top right corner.
3. Enter your email address, subject, description and question type.
4. If you have screenshots or other files related to your issue, please upload the document in the attachment bar.
5. Click "Enter" and complete CAPTCHA.
1. To submit a ticket, please click Submit a request.
2. Please ensure to enter your accounted email address on OceanEx.
3. Please be noted that providing all the necessary information will increase the priority to solve your problem.