A phishing attack happens when someone tries to trick you to share personal information online.
Phishing is usually done through email that looks similar to sites you already use. For example, someone who is phishing might send you an email that looks like it is from OceanEx in which they will ask you to give them your account information or transfer tokens to some designated wallet address.
When you receive an email that looks suspicious, here are a few things to check for:
- Hover over any link before you click on them. If the URL of the link doesn't match the description of the link, it might lead you to a phishing site.
- Check the message headers to make sure the "from" header isn't showing an incorrect name. OceanEx generally sends email from: firstname.lastname@example.org and email@example.com.
Important: OceanEx will never ask you to transfer any token to anyone via email.
Important: In OceanEx community, admins will never ask a community member to provide wallet credentials or transfer token to a designated wallet address.
The most common tactic of Telegram scammers is to impersonate a group administrator. They will create an username similar to the admin, then copy the title text and profile photo.
These fake admin profiles can be identified by their lack of the grey admin badge next to their posts, as the example below.
Friendly Reminder: OceanEx (including agents, admins, and any staff members) will never ask you for your email or 2FA verification code through any channels including Telegram, ticket, chat, emails, etc. Please remember to never disclose your verification codes to anyone to avoid scams and theft of your assets.