If you would like to remove 2FA Google Authenticator, please follow the instructions below
Log in to your OceanEx account and click your Avatar then select Account Management
Find the Two-factor Authentication section, click Turn off button.
It will ask you for Google Authenticator code and Email Authentication code. Please log in with the registered Email and open GA APP on your mobile device. Click on "SEND" to get an Email Code.
You will receive the following Email from OceanEx. If you did not find the verification email in your inbox, please check your spamfolder.
Enter the Verification Code (from the email) and the GA Code (from GA APP) to the corresponding text box. And click on "CONFIRM".
Done! Now you successfully turn off the GA. Click "Link" to enable your GA again!